Shopping Notes: 1. The place of dispatch: China — We usually ship the parcel via China regular post , you can choose 4PX registered mail with extra delivery fee . — If the purchase reaches £ 30.0 , we will offer you the Registered Mail with tracking number. — As for the option of DHL expedited service or FedEx EMS Express, we will charge you the extra fee, please contact us to know more detailed postage. 2. If you cannot accept the two situations as below, please give up the purchase. — The expired delivery time is about 11-35 days for China Post. — The parcel may be damaged or lost in transit, or not passed the Customs, we agree to resend or refund. 3. Please contact us first before you will open a dispute on paypal or ebay, we will solve the issue for you. 4. Please let us know if the parcel doesn't reach you within expired date, we agree to resend or refund you. — Trust us, our service will make you satisfied. — Please give us the greatest opportunity to fix the problem, we prefer to get the positive feedback with 5 stars from you.
Note: 1. Import taxes and customs clearance is the responsibility of the buyers, so we will not afford the tariffs and relevant fees. Buyer should bear the relevant costs. When buyers refuse parcel which arises destruction fee and relevant fees, buyers should bear it . Otherwise it will bring us loss .Thanks for your understanding. 2. The following 20 countries, we have purchased Parcel Service shipping insurance , if you do not receive the goods, please open a dispute on paypal directly, besides ,you need to upgrade the dispute. After this ,you should confirm it. And then paypal system will refund you automatically .( This operation is only effective on paypal ,not on ebay ) . So please try to open the dispute on paypal .It can guarantee the interests of both sides. Canada; Argentina; Brazil; Australia; Israel; Japan; Czech republic. Netherlands. Belgium; Sweden; Frence; UK; Ireland; Spain; Russia; Italy; Denmark; Norway; Germany; Portugal |