ShippingPaymentGuaranteeAbout usWoking TimeShipping If your country not including inthis item,Please contact us cause of the shipping fee.And If your destinationis remote areas ,you need pay remote areas fees!Thank you for your understandingand supports. --We ship by DHL OR EMS ,We will choose the lowest price for your cities. --We try our best to make you get desired products as soon as possible. In case you received wrong products due to shipping error, please contact us for exchange or refund. If it's damaged , please refuse to accept and contact us as soon as possible. --It will be emailed to you once we have shipped your order. If there is any delay, it may be caused by bad weather or custom inspection. If you still cannot receive the item within 20 DAYS, pleased contact us. --The item will be sent to your Paypal address ONLY, please make sure your addresses confirmed. --Please leave your phone num(if you have not written that on the shippingaddress) to us,for the courier to contact you easily. Taxes, Customs VAT & Duties: Wedon't add taxes, VAT or other hidden charges.
- We only accept payment by Paypal.
-If you pay by paypal with E-check, it normally takes 5 business days to clear, Once your E-check payment clears, your item will be dispatched within 1-2 working days.
-Payment must be received within 7 days after the auction ended. Buyers should complete the payment within 7 business days; we will cancel the order if the buyer fails to do that. We will report unpaid item to eBay.
-We won't send the items to PO Box or the address that different to your paypal address. -Buyers should complete the payment within 7 business days;we will cancel the order if the buyer fails to do that. We will report unpaid item to eBay.
International Buyers – Please Note
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- Some countries' customs may charge taxes for importing good from another country such as Import Duty, Value Added Tax, a Purchase Tax, Customs clearance fees etc.
- Buyers as importer are responsible for paying such costs. Buyers can not request to cancel the auction or request for refund or resend under this situation.
Guarantee
-We provide 12 months warranty to our products.
We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 30 Days.
One Year Warranty
All our items are brand new. We provide one year warranty for all our products from the date of purchase. Attention:
1. Customer is responsible for the return shipping fee;We will refund or replace, upon receipt of the item in its oringinal conditon and packaging with all components and accessories included.and you must provide us with the shipping tracking number,specific reason for the return and your ebay ID.
2. We suggest that ask professional to install products and contact us when installing issue happened. However, we are not responsible for installing or uninstalling.Damage or missing components
Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves.
If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days.
If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding.
Important note
The situation below does NOT meet the warranty policy requirements.
1. Install and operate products inappropriately.
2. Warranty seal is removed or damaged
3. Product is opened or repaired by unauthorized person.
About us
Any technical guidance or further information , please contact us with eBay Message. Any accessories required, please kindly take a pitcure to our email. If return products for warranty repair, replacement or full refund, please email us and then ship it back.
Woking Time
Our Duty Time | ||||||
China Time | USA(pacific time) | |||||
Start | End | Start | End | |||
Monday | AM 9:00 | PM 18:00 | Sunday | PM 17:00 | Monday | AM 2:00 |
Tuesday | AM 9:00 | PM 18:00 | Monday | PM 17:00 | Tuesday | AM 2:00 |
Wednesday | AM 9:00 | PM 18:00 | Tuesday | PM 17:00 | Wednesday | AM 2:00 |
Thursday | AM 9:00 | PM 18:00 | Wednesday | PM 17:00 | Thursday | AM 2:00 |
Friday | AM 9:00 | PM 18:00 | Thursday | PM 17:00 | Friday | AM 2:00 |
Saturday | Out of Duty | Friday | Saturday | |||
Sunday | Out of Duty | Saturday | Sunday |
(During the duty time ,we can give you a quick respond. If we are out of work. please kindly be patient
and considerable to give us a little more time, thanks for your supporting!