To pay for your goods, please use the eBay checkout, by pressing the 'Pay Now' button at the top of this page.
Payment can only be made by PayPal. To ensure your purchase is protected it will only be delivered to your registered PayPal address. Payment on 'Buy It Now' purchases must be made immediately. Once your payment has been received we will send you a confirmation email
If the item needs to be shipped to an alternative address please update the address in PayPal prior to placing your order. We will only ship to your registered PayPal address. In the event that your order has already been placed, please contact our customer service team who will refund the order to allow you to update the address details in PayPal and resubmit your order
If you change your mind, or any of our products fall below the standard you would expect and you wish to return the item, you must notify us via the message in "my eBay" within 3 days of delivery. We are happy to refund or exchange the item providing it is returned unused, in its original packaging with all accessories.
If your item develops a fault please notify us via my eBay.
If the fault is delivered faulty or damaged, we will offer a refund or a replacement product once the original product has been returned to us or as per the prior agreement.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product cost will be refunded.
Returned items may take 48 hours to be delivered back to us from the time item is dispatched back for assessment. Please note that it can take 3-5 days for any refund given to be shown in your PayPal account.
Our team are available to assist you from 9am until 5pm Monday to Friday (excludes bank holidays) and can be contacted via my eBay.
We will respond to most emails within one working day and we aim to reply to all queries within two working days. Alternatively you can directly email us at [email address removed by eBay].
We maintain high standards of excellence and strive %100 customer satisfaction. Your feedback is very valuable and important to us. We request that you contact us immediately before giving any neutral or negative feedback so that your concerns are address to your satisfaction.