Astini Esprit Chrome Swan Neck Bathroom Basin Tap W009A

£199.99 £35.00 Buy It Now, Click to see shipping cost, 30-Day Returns, eBay Money Back Guarantee
Seller: tapsukstore ✉️ (175,693) 99.3%, Location: Bromsgrove, Stoke Prior, Worcestershire, GB, Ships to: GB, Item: 395239703549 Astini Esprit Chrome Swan Neck Bathroom Basin Tap W009A. Astini Esprit Chrome Swan Neck Bathroom Basin Tap W009A 100% Secure Shopping Rapid Delivery Excellent Customer Service

Astini Esprit Chrome Swan Neck Bathroom Basin Tap W009A Product Code: CLR0540 Description

This item is strictly collection only, from our warehouse in Bromsgrove, Worcestershire. Our team will check any items over with you on collection for your peace of mind.

Astini Esprit Chrome Swan Neck Bathroom Basin Tap W009A

Clearance Product Information
  • This is a graded product, also known as refurbished, is a product that has been returned to us unused as damaged/faulty. Any damage is usually cosmetic and does not inhibit from the product's intended use. The product will have some cosmetic marks, and the worst has been shown on the listing. These products are new but have imperfections or damage and may not be supplied with their original box, please study the images supplied.
  • Small gap between spout and aerator
  • Never been used or fitted

What is Included?
  • Basin Mixer Tap

Please note: All customers will be given the opportunity to inspect graded items that are collected from our warehouse. As the graded items may have imperfections, we chose not to deliver them with our standard couriers as this can lead to further damage during transit. Customers who arrange for couriers to collect any items on their behalf, do so at their own risk and we advise that an adequate courier and insurance is arranged for the order being collected. Damage caused during transit by your chosen courier will render the item exempt from our 30-day money back guarantee.

Dimensions
  • Spout Reach - 120mm
  • Spout Height - 133mm
  • Tap Hole Diameter - 35mm
  • Height - 196mm

Product Features
  • Style - Contemporary
  • Colour - Chrome
  • Material - Brass
  • Spout Style - Fixed
  • Valve Type - Quarter Turn
  • Ceramic Cartridge Installed - This tap is installed with an interchangeable ceramic valve. (Water within UK can be hard which cause lime scale build up inside the valve. The valve can be replaced without the need of replacing the whole tap at a later date.)
  • Minimum Bar Pressure - 1.0 Bar - High Pressure
  • Please ensure you have the required minimum operating pressure to avoid any disappointment. This item will not function correctly if the required water pressure is not achieved. If you are unsure of the water pressure in your home, please consult a qualified plumber.

6 month guarantee against manufacturing defects. The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to the item and or working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the item). Any working part as stated above would be covered by a 6-month warranty unless stated longer. No claims will be accepted in relation to the original damage/fault displayed on the listing.

Frequently Asked Questions - Clearance Listings

Question: When can I come and collect my purchase? Answer: Once you place your order, you will receive a purchase confirmation email and a click and collect confirmation email, please book your collection slot by following the link provided and booking your collection slot, this will help us ensure the goods are ready for collection.

Question: Can I inspect the item on collection? Answer: We welcome all customers to inspect their purchase before taking it away from our warehouse to ensure you are 100% happy with your purchase. Our team will inspect the item with you to make sure you are satisfied with your item.

Question: Do you accept returns on graded products? Answer: We do NOT accept returns on graded products but you can inspect and ensure the product is as described and satisfactory before you accept the product and take it away.

Question: What if I am not happy with my graded purchase at time of collection at the warehouse? Answer: If you are not happy with your purchase at the time of collection, just let one of our team know, and they will simply cancel the order and refund your purchase.

Question: Why can you not deliver this item to me? Answer: Unlike our new stock, these items are not in perfect condition. In order to avoid any confusion, we ask our customers to collect the item and inspect the item before taking it away to ensure you are happy with the condition of the item. We have experienced customers rejecting items on delivery due to damage, or because it is not what they expected. As these items are already discounted considerably, we cannot absorb the costs of failed deliveries so we made the decision to make them collection only.

Question: Can I send my own courier to collect and deliver to me on my behalf? Answer: We do not allow 3rd party couriers to collect from our warehouse for the same reasons we do not offer delivery. 3rd party couriers can damage the purchase in transit, which can lead to complaints that the item is not sold as described. This has a negative impact on our feedback and reputation and is completely out of our control, and is why we cannot allow this to take place.

Question: What are your opening times for collection? Answer: We are open Monday to Friday 10am – 5pm, we are closed on public holidays and weekends.

Delivery

This item is collection only, we do not offer any delivery options.

Terms & Conditions

Taps UK may update their terms & conditions from time to time, please print this page for reference on the day of your purchase if required. Last updated 17/10/2017

Introduction

Taps UK works extremely hard to ensure that our prices are kept as low as possible. In order to continue offering all of our customers these low prices, please take a minute to read through the terms and conditions below, before you complete your purchase with TapsUK.

If you are unsure or have any issues with our terms and conditions outlined below, please do not hesitate to email our customer support team who will be more than happy to answer your queries by reply and keep any enquiries on file. Please read all sections of the terms and conditions thoroughly.

By placing an order through our online store, you are accepting the terms and conditions explained below. If you do not agree to these terms then you may not use our site.

Description of Goods

All of our images, descriptions, specifications and advertising are correct at the time of creation using information given to us by the manufacturer/distributor of the product. All information given on our online store is approximate and is intended as a guide only. Our listings are regularly updated and checked so we can ensure they are as accurate as possible, however we would recommend seeking technical advice from a qualified source before ordering products and undertaking any major work. For any specific product enquiries, we would recommend speaking with one of our customer services agents, who can check these details with the supplier.

We make every effort to ensure that our images correctly represent our items, however due to variations in colour preference and set-up on computer monitors there may be a slight variation of colour when displayed on different devices.

Delivery Information

All delivery sizes are clearly shown on the product descriptions page. If you order more than one item you will only pay the delivery charge for the largest item (the smaller items will be effectively shipped for free). All delivery times advertised on our website and in our terms and conditions are in working days.

Important Information 

TapsUK strongly advises you do not book any contractors, plumbers or fitters until full receipt of all items in good condition. We aim to deliver all of our orders within the advertised delivery lead times, however, all delivery times are provisional and TapsUK cannot be held responsible for any expenses or costs caused by unexpected delays due to logistics.

Please note; if there are any items out of stock on your order, all items will be delivered when these items come back into stock. If there is an item on your order that is out of stock, a customer support advisor will contact you with an expected delivery date, and if you would like the items in stock to be despatched immediately we can arrange this for you and send your other items to follow when they are available.

Delivery Cost

For up to date delivery costs, please refer to the product listing.

Delivery Time

All standard deliveries are made during Monday to Friday from 7 am to 9 pm, excluding weekends and public holidays or any holidays stated on our website. For standard delivery lead times, please refer to the individual descriptions page, where the estimated delivery timeframe is clearly advertised (i.e. 3-5 working days).

Expedited delivery is available on selected advertised items only. Orders must be placed before 2:00 pm

Small Items

Small items are usually delivered by Royal Mail and may require a signature upon delivery. Royal Mail delivers Monday to Saturday.

Medium Items

Medium items are delivered by couriers such as DPD, Yodel, Parcel Force. The couriers will attempt delivery at your provided delivery address, if no-one is available to sign for the goods, a card will be left for you to contact the couriers to collect from the local depot or to arrange a second delivery. The couriers may attempt delivery the following day, but they do not guarantee this second attempt. Goods delivered by courier will require a signature upon delivery. Tracking number and link to the relevant website to track the progress of your order will be provided after your purchase has been dispatched.

Please be advised, a telephone number is required for some couriers, please ensure you provide us with your contact telephone number at the point of checkout. Failure to provide a valid contact telephone number may cause significant delay to your delivery.

Large & Extra Large Items

Large and Extra Large items are usually delivered by specialist couriers who handle fragile, oversized or heavy items not usually carried by standard couriers.

The specialist courier will text, email or call you with your delivery date prior to delivery, goods delivered will require a signature upon delivery.

Please be advised, a telephone number is required, please ensure you provide us with your contact telephone number at the point of checkout. Failure to provide a valid contact telephone number may cause significant delay to your delivery.

Due to the fragile nature of most large and extra large delivery items, we ask that all items are checked for any obvious signs of damage before you sign for the goods. Any items with significant damage must be refused and signed for as damaged.

Special Delivery Items

Special Delivery items are usually delivered on a pallet kerb side. Due to health and safety reasons, an able-bodied person needs to be present to accept delivery and carry your purchases into your property. 

The transport company or Taps UK customer service will contact you prior to delivery to schedule a suitable delivery date, goods delivered will require a signature upon delivery.

Please be advised, a telephone number is required, please ensure you provide us with your contact telephone number at the point of checkout. Failure to provide a valid contact telephone number may cause significant delay to your delivery.

Due to the fragile nature of special delivery items, we ask that all items are checked for any obvious signs of damage before you sign for the goods. Any items with significant damage must be refused and signed for as damaged.

Damage in Transit

All goods delivered within the UK and Ireland are insured against damage in transit. Due to time restrictions put in place by the Transport Company and manufacturers, we cannot consider any claims for damage after 7 days (unless stated differently by writing prior to delivery).

Please ensure that all items are checked fully on delivery, by either yourself or an informed party. Any damage needs to be reported to Taps UK customer service within 7 days of delivery. After this time we are no longer able to claim from the transport company or the distribution company. This can be reported to Taps UK customer service via email or by telephoning general enquiries. 

Any claims made 30 days after the delivery date will not be considered.

Due to the fragile nature of large, extra large and special delivery items, we ask that all items are checked for any obvious signs of damage before you sign for the goods. Any items with significant damage must be refused and signed for as damaged.

Shortages

Please ensure that all items are checked fully on delivery, by either yourself or an informed party. Any shortages need to be reported to Taps UK within 7 days of delivery (unless stated differently by writing prior to delivery). After this time we would have to charge for any replacement parts or items. This can be reported to Taps UK customer service via email or by telephoning general enquiries.

When purchasing any items from our store you are agreeing to indemnify TapsUK of all losses if you fail to notify us of any shortages within 7 days of delivery

Collections

Taps UK offers collection from our distribution warehouse based in Bromsgrove, Worcestershire, for more information, please contact our team.

Cancelling an Item

You can cancel an order placed with Taps UK up to 30 working days after delivery. 

30 Days Money Back Guarantee

All items are backed by our 30-day money back guarantee if your purchase has not been used and in its original condition. Just contact our aftersales by submitting a ticket through our online help desk within 30 days of delivery.

We will then email you a returns form with returns reference number. We would then ask you to complete the returns form and send your item back for a refund with the form. Goods are refunded within 30 days.

Please note; the cost for collection of the old item, and delivery of the new item is at the customer's expense.

We do not under any circumstances offer refunds after 30 days of delivery.

30 Day Exchange Guarantee

All items are backed by our 30 days exchange guarantee. Just contact our aftersales by submitting a ticket through our online help desk within 90 days of delivery with the following information;

• Email Address • Name • Contact Telephone Number • Invoice Number • Product detail of item returning • Reason for request to exchange • Details of your preferred item

We will then advise you of availability, price difference and delivery costs, and also the best way to pay for the new item. You will then be issued with your returns information to send the item back to us. When we have received the returned item, we will then send your preferred item within 7 days of receipt.

Please note; the cost for collection of the old item, and delivery of the new item is at the customer's expense.

We do not under any circumstances exchange an item after 90 days of delivery.

All goods must be returned to us in their original packaging in a sellable condition. Taps UK reserves the right to refuse any goods that are returned to us, and do not meet these requirements.

Product Guarantee

All items supplied by Taps UK have a minimum of 6-month guarantee against manufacturing defect unless stated longer. In order for us to consider your guarantee claim, a copy or details of your original proof of purchase will be required (Sales Order Number and delivery post code).

Any claim made over 12 months without a copy or details from your original proof of purchase will be liable for a £10 administration fee prior to the claim being considered, to cover our administration costs obtaining the necessary information.

The guarantee does not cover damage caused during fitting, or caused by poor installation or servicing, accidental or malicious damage, improper use or negligence, discoloration due to long exposure to sunlight or UV lights, and general wear and tear to working parts of the item (for example, the valve in a tap, shower heads, washers, seals, any item that would be expected to be replaced periodically during the life of the tap). Any working part as stated above would be covered by a 6-month warranty unless stated longer.

At our or suppliers discretion, we will replace in part or whole a product which is defective in operation, materials or workmanship. If the model purchased is no longer available we will endeavour to provide the closest equivalent from the range that we have available. To be covered by the guarantee, all items should be installed in accordance with the manufacturer's instructions and used for domestic purposes only. This guarantee is for the original purchaser/end user only and is non-transferable to a third party. The guarantee becomes active from the date of purchase.

Our Guarantee is in addition to your statutory rights and does not affect your statutory rights.

In the unlikely event that damage or faults do occur, we will either;

1. Refund 2. Provide a Replacement Part 3. Repair the Product 4. Exchange 

Firstly please report the damage or fault by contact our customer service by submitting a ticket through our online help desk so that we can open a case. The more information you provide, the quicker we will be able to diagnose the problem and reach a resolution. Unfortunately, merely stating that the item is ‘faulty’ is not sufficient information for us to assess the problem, and will cause significant delay to resolving the complaint.

Please email us initially with your name, invoice number, Item description, date of purchase, payment method and contact telephone number, along with details of the fault or damage. Photographic evidence of the fault also speeds up the process, as this enables our customer support team to locate the best solution as quickly as possible.

Without photographic evidence, we can offer a collection for inspection. If the item is deemed faulty, then we will repair/ replace the item and return it to you. If no fault is found when the item is inspected, you would be liable for both the collection costs and the cost of returning the item to you.

Our guarantee does not cover the use of replacement parts purchased from a third party, and use of such parts will render your guarantee void.

1. Refund

If your purchase is within 14 days of delivery and you are unsatisfied with any solutions offered by the customer services department, then we can offer you a refund on the item including your initial postage costs. Just send an email through to the Taps UK after sales team with an explanation and we will email you the returns form and your returns reference number.

Please complete the returns form and send your item back for a refund. Please ensure that the item is returned in its original condition and packaging. Goods are refunded within 30 days. If your purchase is outside of the 14 days we do not refund under any circumstances.

2. Provide Replacement Part

If your item is within 6 months of purchase, we can offer replacement parts and instructions to repair the item. This is the quickest and most efficient way to resolve the majority of problems. Just send an email through to the TapsUK after sales team with an explanation and they will confirm your address and get suitable parts sent out for you as well as instructions to fit these parts. Most parts are dispatched the same day, and are with you in 2-3 working days.

Should we request any parts or the original back from you, Taps UK will cover any postal costs incurred.

3. Repair the Product

If your item fails due to a manufacturing fault within the first 6 months (from the delivery date) we can collect and repair the item. Just email our after sales team with information regarding the fault, and they will reply with the relevant returns form and information to return the item to us. We will then arrange with you a suitable date for collection during working hours (8 am -6 pm, Monday to Friday) and we will then arrange this with our couriers.

Once the item is back to us, we will then process the item and establish the fault ready for repair. Once repaired, the item will then be dispatched back to you on a courier, and should be with you within 48 hours. This whole process can take up to 21 working days, depending on the nature of the fault with the item. The majority of repairs are very straightforward and can be solved without returning the goods to us. Returning the item to us is a lengthy process and is not recommended in most circumstances because of this, however the option exists for any problems that require this action.

4. Exchange

You also have the option to exchange your items for alternatives within 30 days of delivery. Please be advised, you will be liable for both the return costs for the old item and re-delivery costs of the newly ordered item.

Just email the after sales team within 30 days of delivery including your order information and details of your preferred item. They will then advise you of availability, price difference and delivery costs, and also the best way to pay for the new item. You will then be issued with your returns information to send the item back to us. When we have received the returned item, we will then send your preferred item within 7 working days of receipt.

All goods must be returned to us in their original packaging in a sell-able condition. Taps UK reserves the right to refuse any goods that are returned to us, and do not meet these requirements.

Important Returns Information

All items being returned to us must be returned with a valid returns form to ensure a fast resolution

The purchaser is responsible for the items arriving back to Taps UK in good condition. Packaging may need to be improved for some delicate items such as ceramic or composite sinks. For packaging advice we would recommend talking to the courier that you intend on sending the item with

We strongly recommend you send the item back via recorded delivery/tracking service as items will not be refunded unless we have proof of delivery. We also recommend insuring the items for transit in case of damage

Items can be returned in person but must be prearranged with customer service prior to you returning the item. 

For any claims you will need to produce a valid proof of purchase. 

International Customers - Non-UK

For non-UK customers, we guarantee all goods as above but we cannot cover postage costs for replacement parts to be sent if required.

Site Content and Disclaimer

This online store is owned and operated by Utsumi UK Ltd, whose registered office is at

Unit 2, Prior Wharf Waterside, Harris Business Park Hanbury Road, Stoke Prior Bromsgrove, Worcestershire B60 4FG

More great deals
  • Condition: New other (see details)
  • Condition: This is a graded product, also known as refurbished, is a product that has been returned to us unused as damaged/faulty. Any damage is usually cosmetic and does not inhibit from the product's intended use. The product will have some cosmetic marks, and the worst has been shown on the listing. These products are new but have imperfections or damage and may not be supplied with their original box, please study the images supplied.
  • Tap Hole Diameter: 35mm
  • Spout Height: 133mm
  • Material: Brass
  • MPN: CLR0540
  • Colour: Chrome
  • Brand: Astini
  • Spout Style: Fixed
  • Type: Basin tap
  • Height (Top to Bottom): 196mm
  • Hot & Cold Indicators: Yes
  • Valve Type: Quarter Turn
  • Minimum Bar Pressure: 1.0 Bar - High Pressure
  • Spout Reach: 120mm
  • Room: Bathroom
  • Finish: Polished
  • Levers: Twin Lever
  • EAN: DoesNotApply

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  •  Popularity - 0 watchers, 0.0 new watchers per day, 27 days for sale on eBay. 0 sold, 1 available.
  •  Best Price -
  •  Seller - 175,693+ items sold. 0.7% negative feedback. Great seller with very good positive feedback and over 50 ratings.

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