Shipping:
ALL of our items are brand new, factory sealed, and have free shipping!
Stock will be shipped from one of our U.K based warehouses. We ship our items to addresses within Mainland U.K. At this stage we do not provide shipping to the Channel Islands, Isle of Wright, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland or international addresses.
Please ensure shipping address is correct and the same as your Paypal address. We can only ship to an authorised PayPal address. We do not accept email to change shipping address.
Payments and processing:
We accept payments through Paypal. If you do not have a Paypal account, we are happy to accept credit card/debit card payments through Paypal.
After payment has been cleared, orders will be processed and dispatched within 2 business days. Most of the time you will receive your order within 3-5 business days.
Customer support and feedback:
We value all of our customers very highly. We pride ourselves on providing great customer support and will try to answer all questions within 24 hours (excluding weekends and public holidays).
If you enjoyed your experience please leave positive feedback. We will always leave good feedback in return.
If you have any issues please give us a fair chance and contact us. We will do our absolute best to help you and to resolve any problems. Please give us a chance to fix a problem before filing a case or leaving feedback.
Returns:
We offer a 30 day return policy. Item must be unused, unopened, in it’s original packaging, and with all accessories and materials in tact. Return shipping for non damaged products is paid for by the buyer. We are a distributor of several suppliers and all of our items are brand new, sealed and packaged for safe delivery.
In the highly unlikely event that an item you receive is defective or damaged, please email us within 7 days and we will provide you with instructions to follow for the return process. In the unlikely event that this occurs, we will do our absolute best to make things right for you!