As you can probably tell photography is not mystrong point but honesty is, so if you have anything else you want to know?Just ask.
Postage costs - I try to be fair about postagecosts. We charge only cost plus the VAT that we have to charge. The good newsis that if you buy more than one item from me I will usually reduce postagecosts AND the more you buy the more the reduction. Please seepostage costs quoted for this item on this listing, there is a postage tab justbelow the photo that shows postage options and costs for first and additionalitems. The bad news - e bay’s calculator is not flexible enough to mesh withRoyal Mail’s charges so if ebay doesn’t combine postage automatically, or ifyou buy several different items or even if you have bought more than 3 of anyone item, ask for an invoice, that way I can combine or maybe reduce thepostage costs. This will be done asap but within 24 hours. But for severalsmaller items, this usually means you get a big reduction AND I can post themfirst class. (Reductions tend to be less for overseas buyers, sorry) Just beassured I will do my best for you. In the past I have refunded over-paymentswhen new/naive buyers have paid too much. That is no longer possible with ournew Royal Mail contract as we pay average prices. But pleaseuse the basket/cart if you want to buy multiple items and want reduced cost. DoNOT believe any message from ebay that says we do not combine postage… we DO!
Again it's that honest streak in me! I'll never bea millionaire. :-)
UK PROMOTIONAL POSTAGE DISCOUNT
To UK buyers* - no matter how many itemsyou buy from me the MAXIMUM postage you will be charged is £8.50.
This will be delivered by Parcelforce ona 48 hour (24 hour for £10.50) delivery with a tracked service
Small print - Timing of 24-48 hours starts aftercollection from us, which will usually be at midday, the day after you pay. *This offer applies to all UK residents unless delivery address is in theScottish Highlands or anywhere not on the mainland e.g Isle of Wight. It lookslike this would be a maximum of £10-£15 but please e mail me with your postcodefor a quote if you are not UK mainland This is supposed to be an automated system on e baybut sometimes it may not work, if this does not show automatically on yourinvoice then please e mail me. Diane :-)
Overseas postage / shippinginformation - We are happy to send items overseas and we appreciate ouroverseas buyers. We send a high proportion of items overseas every day andmostly items arrive within 3-10 days. Below please find information about SOMEspecific countries/region.
Western Europe delivery isusually 3-7 days
Eastern Europe - delivery is usuallylonger - varies widely from 5-25 days
Australia is our mostpopular long distance destination and items usually arrive within 5-7 days
USA e bay have ruled that we cannow only send to USA by a tracked service, I am sorry but this does add to the cost forthe buyers BUT I agree with e bay as we have had many issues because ofHomeland Security / Customs delaying items and US buyers being dissatisfied.This has obviously caused e bay issues too. So US buyers please selectthe Tracked or Expedited option when ordering.
Royal Mail do not consider an overseasparcel 'lost' unti it is 25 days overdue. Only THEN can I refund or replace.Except for the following;
Whilst we post items immediately andRoyal Mail are fantastic, postal services in other countries are a lot lessefficient. If you come from these countries, please note;
Russia - items can take 6-12 weeks toarrive, but I believe most Russians already know the system,
South America shipping timeseems to be 6-8 weeks.If you are not happy to wait that length of time, pleasedo not buy from us. Or pay for a tracked postal option. It will cost more butreduces the time greatly
IF you have anyproblems with any of my items just let me know immediately and I'll sort itout. I have 6 figure feedback with very few negatives. This is because whenoccasionally there has been a problem I have always tried to sort it out!Though occasionally some buyers haven’t realised that if they contact me (orhopefully any seller) we actually want to sort out theproblems. So PLEASE contact me if you are unhappy with my items or my servicebefore leaving neutral or negative feedback. Give me a chance to put thingsright first!
Most of the problemsI have had are because Royal Mail has lost the parcel. But RoyalMail will not consider a UK parcel ‘lost’ until it is 15 days overdue. OnlyTHEN can I refund/replace etc. We have to allow Royal Mail to sort theirproblems first. If an item that is too large to go through your letterbox doesnot arrive, I will ask you to go to your local sorting office.
Please note allParcels posted through Royal Mail are insured for up to about £35 so for mostof my items further insurance is not necessary.
It really hurts beingleft an unfair feedback. Please think about that if/when you leave negativefeedback, I DO take it personally. I am honest, I bend over backwards sometimesto be reasonable, responsible and efficient but despite that as one of mybuyers put it if it's not gold plated and delivered yesterday you can't pleaseeveryone! But I try hard to have only satisfied customers.
Please note wealways try to post on the same day or the next working day after I havereceived payment. Normally any item paid for by 3.30 any weekday will be postedthe same day but life happens and so that is not always possible,but we try our best! I believe 99+% of my items are posted within 1 workingdays of payment.
Items where buyerselects next day tracked option will be dispatched at 4.30 each weekday, ifpaid after 4.30 then item will be posted the following working day.
Here are a fewfeedback comments about speed of dispatch.
(All these itemswere posted in the 2 week run-up to Christmas)
SUPERB SERVICE, ORDERED ON 23/12,ARRIVED 24/12. As described also, excellent.
Exceptionally prompt dispatch ofgoods, many thanks.
Ordered pm 23/12 arrived 083024/12! Great service!
Good communication, super quickdelivery. Very many thanks !
Fantastic fast service. Thanksvery much!
Delivery was so fast, it seemedto arrive as soon as I'd pressed confirm payment
Very very pleased with service,my item arrived less than 24 hrs after ordering!
Arrived next morning wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lightning quick delivery item asdescribed a1
Following feedbackcomments are all taken from comments received over approx only 2 weeks. And allin the exceptionally busy run up to Christmas. Please see that I try to please.
Fast delivery great e bayer a+how it should be done many thanks merry Christmas
Super value & fab.comms. - 1of the best E bayers I have dealt with - many thanks
Excellent e bayer-goes beyondwhat's expected thank you A++++++++++
Good communication, speedydelivery and trusted seller!!! great E bayer!!!
A trader you can trust, sortedproblem promptly with no hassle. Thank you
E baying at it's best. Thank youfor an easy, pleasant transaction.
Amazingly speedy delivery andlovely coms e bays very finest!!!!
Item as described from a genuineseller....recommended A++++++
Arrived quickly, as described – Ebay as it should be. Thank you very much
Efficient, with a liberal helpingof excellent. Recommended Seller. A+++++++++++
Absolutely faultless in allareas. Would (and have) recommend to all. A+++++++++
A fantastic company - can notrate highly enough!
Excellent communication, genuineseller.
Great item really pleased thanksvery much great e bayer very helpful.
This lady HAS 2have a privateline 2 the Almighty, extraordinary! Teach me 2 plez like U!!
The best e bay seller ever!Brilliant
Quick delivery, did everything toensure I got my items and more THANK YOU!
Very understanding seller, willuse again- many thanx
Very honest re: delivery details,accurate and excellent buy. Would use again.
Had problems with first packagewhich was sorted immediatley! great ebayer, A+++
Excellent ebayer, greatcommunication and attention to detail superb A++++++++++
Thank you for lookingand happy buying. Diane :-)