Our after sales customer service work time: 1:00am-10:00am, Monday-Friday.
We will reply in 48 hours, don't worry and don't rush to open dispute or negative feedback before our reply.
Thanks for your kindly understanding.
Please make sure that your telephone number is included in your address details and please try not to use symbols in your address, as these affect the processing of the parcel by the logistics provider and thus the speed of delivery.
Product Description:
Size: 6 inch/9 inch/11 inch
Color: dark blue
Material: Polyester + PVC
Package Included: 1 x Ice Bag
Features:
Soft ice packs are ideal for bruises, muscle pain and sprain or headaches. Cold therapy helps relieve pain.Hot compress therapy works on promote blood circulation as to reduce ache.
Superior Leak-resistant large lid allows you to easily fill the ice cube or crushed ice inside.
It stays cold much longer than gel packs or other cold packs.
Application:
1.Ideal for application of cold therapy to help reduce pain and swelling from minor scrapes, bruises, muscle aches, sprains and strains,speed recovery.
2.Great use to reduce the role of body temperature when got fever.
3.Suitable for sport injury and first aid.Also perfect for cooling body in hot summer.
4.Perfect for household,hospitals,home for the elderly,sports venues and travelers,etc.
Note:
Please add into 1/3 cold water with ice cubes and dry it after use.
Do not put it in a microwave.
Instructions:
1. For first time using, please remove the cap and fill with water, and do not surpass 2/3 capacity of the bag.
2. Close the cap and put the ice bag into refrigerator until the the water becomes ice cubes.
3. Apply the bag onto the needed area.
4. You can also put ice cubes directly into the bag and applied on the needed area in emergency circumstances.
How to get multi-buy discount?
1. Select the style and QTY you want. Add into basket one by one.
2. Go to basket and pay together, the discount will be applied automatically.
Please note: Discounted items need to be added to the purchase quantity, but the discount price is automatically deducted at checkout.
Example:
"Buy 2 get 1 free" need to add 3pcs, only need to pay 2pcs.
"Buy 2 get 2 free" need to add 4pcs,only need to pay 2pcs.
"Buy 3 get 2 free" need to add 5pcs, only need to pay 3pcs.
Attention please:
1. As different computers display colors differently, the color of the actual item may vary slightly from the above images.
2. Please allow 1-3 cm error due to manual measurement.
3.Delivery to the UK Highlands and Islands and Northern Ireland are excluded from our standard delivery charge and may incur extra costs.
4.Some larger products will be packaged separately. Please check the express if you only received partial product. Or contact us if this item still not turns up after the estimated delivery time and we absolutely will sort this out for you.
No matter what problems, please contact us first before you left any neutral/ negative feedback, we will do our best to help you solve all the problem well with good service
Our after sales customer service work time: 1:00am-10:00am, Monday-Friday.
We will reply in 48 hours, don't worry and don't rush to open dispute or negative feedback before our reply.
Thanks for your kindly understanding.
Thank you for your kindly understanding.
Please note that we cannot ship to the following postal code address, please do not place an order if you are here.
Country
| Stared Code
| End Code
|
GB
| ZE
| ZE
|
GB
| HS
| HS
|
GB
| PA20
| PA80
|
GB
| PH15
| PH50
|
GB
| KA27
| KA28
|
GB
| BT
| BT
|
GB
| GY
| GY
|
GB
| HA4
| HA4
|
GB
| BF
| BF
|
GB
| KW
| KW
|
GB
| IV
| IV
|
GB
| AB36
| AB38
|
GB
| AB54
| AB56
|
GB
| FK17
| FK21
|
GB
| TR21
| TR25
|
GB
| IM
| IM
|
GB
| JE
| JE
|
GB
| BFPO
| BFPO
|
GB
| HA4PQ
| HA4PQ
|
GB
| HA46NG
| HA46NG
|
GB
| HA4
| HA4
|
GB
| BF
| BF
|
GB
| EH45 9NN
| EH45 9NN
|
GB
| DD4 7JQ
| DD4 7JQ
|
GB
| TD5 7AT
| TD5 7AT
|
GB
| TD1 3ND
| TD1 3ND
|
GB
| KY1 9LL
| KY1 9LL
|
GB
| AB12
| AB13
|
GB
| AB22
| AB23
|
GB
| AB31
| AB39
|
GB
| AB41
| AB45
|
GB
| AB51
| AB56
|
GB
| CA6
| CA6
|
GB
| CA8
| CA8
|
GB
| DD4
| DD4
|
GB
| DD9
| DD9
|
GB
| DG13
| DG13
|
GB
| DG9
| DG9
|
GB
| EH34
| EH34
|
GB
| EH36
| EH36
|
GB
| EH41
| EH42
|
GB
| G69
| G69
|
GB
| G81
| G81
|
GB
| G83
| G83
|
GB
| G84
| G84
|
GB
| KA16
| KA16
|
GB
| KA19
| KA19
|
GB
| KA6
| KA6
|
GB
| NE66
| NE67
|
GB
| NE69
| NE71
|
GB
| PA2
| PA2
|
GB
| PH8
| PH10
|
GB
| TD2
| TD7
|
GB
| TD9
| TD15
|
Note:
● Any import duties, taxes are not included in the item price or shipping charges,which maybe occur in destination countries and should be paid by buyer.
● Please check with customs office in destination countries to check whether you should pay any duties & taxes before you bidding/buying
Return & Refund
-- Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
-- Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
-- Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
-- If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
Return Policy
We stand behind every product we sell. If you're not pleased with your purchase, please kindly contact our customer service representatives via email or ebay "Contact seller" for an authorized RMA number. Your returned product(s) will not be processed without a RMA. 15days return,Buyer is responsible for return costs.
Feedback
Please leave us your positive feedback and 5-star rating if you are satisfied with our items and services. You will be greatly appreciated.
If not quite satisfied, please do contact us before leaving the feedback. We will surely solve the problem for you satisfactorily.
(100% communication, 100% refund, 100% replacement,100% communication)
Please do give us a chance to make things right before any negative or neutral feedback left. And those who leave bad feedback without communication are not welcome at all. Because we always trust :
Item as described→☆☆☆☆☆→Actual size as described; Shape as pictures shows; Color almost the same as the picture.
Communication→☆☆☆☆☆→Emails answered in 24 hours ( in working days)
Shipping time→☆☆☆☆☆→5~7 business days.
Shipping and handling charges→☆☆☆☆☆→No handling charge.
Our customer service workd time: 1:00am-10:00am, Monday-Friday.
If you send email to us, we will replied within 48 hours. Don't worry, we will reply to every emails.
If you are not satisfied with the product, please contact us before leave negative or natural feedback, we will give you a satisfactory solution.
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