About Us Payment Shipping Returns Contact Us Privacy Policy Warranty About Us
We are one of UK’s largest supplier of Pickup, 4x4 and Van accessories, offering a vast range of accessories to suit most 4x4 cars from a range of 4x4 accessory manufacturers. Storm Xccessories ltd was established in 2001 by the Company Director Karl Neely, since then we have been manufacturing, assembling and supplying vehicle accessories for the 4x4 and commercial van sectors throughout Ireland and the UK.
Storm Xccessories operates from 3 locations; Swatragh, Upperlands and the other in Tewkesbury, We have a workforce of around 35 staff based between our company buildings. We are constantly looking at new products and new markets and we would be hoping to continue expansion of the company.
PaymentPayments are made through Paypal. You can use a credit / debit card to pay once you have been redirected.
ShippingMost purchases are delivered carriage free to Ireland and UK mainland addresses (excluding some large items for example Hardtops), express delivery is also available. Our free of charge economy delivery service is a 2 working day service and items are dispatched within 2 working days of cleared payment.We only use the best delivery companies.
We will send your order via DPD Two Day service, this will ONLY apply on small items (excludes hardtops, tonneau covers and load liners) which means orders will be delivered within 2 working days from dispatch (This excludes weekends and bank holidays).
Please note that all our courier deliveries require a signature on delivery (NO EXCEPTIONS).
ReturnsWhere you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
EXCLUSIONS THE FOLLOWING KINDS OF PRODUCTS MAY NOT BE RETURNED UNDER THIS POLICY:
REFUNDS:
We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us. We will usually refund any money received from you [using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product.
IMPROPER RETURNS:
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
Our full name is Storm Xccessories Limited
Unit 5-7 Swatragh Business Park Garvagh Road Swatragh BT46 5QE
If you have any questions or doubts please don't hesitate to contact us via eBay messaging system .
Privacy PolicyThe product listed is not manufactured by the Original Equipment Manufacturer (“OEM”), unless specifically stated and where reference is made to the brand names of the OEMs, the references are for specification reference only and are not an endorsement by the OEM referred to. All warranties under consumer laws within the European Community Consumer Laws against defects are provided by the Seller.
WarrantyYou warrant to us that:
DAMAGED GOOD’S
If goods are damaged in transit this must be recorded in writing at the time of receipt. We cannot accept responsibility for damaged goods if the carrier's proof of delivery, has been signed for as received in good condition. If there is any sign of damage to the goods, it is advisable to refuse delivery. Please check carefully.
FAULTY GOODS
If goods are found to be faulty or incomplete - this must be reported in writing within 7 days of receipt. We will arrange for the products to be delivered to the address for delivery indicated in your order if required in the contract of sale.
We will use reasonable endeavors to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 30 days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of the later of receipt of payment and the date of our order confirmation.
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