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Our General Terms & Conditions - Please take a moment to read this important information.
Messages & Questions
As we are a business, messages sent during the weekend or after working hours may not be answered immediately, but we will respond when back to work.
Feedback
We value our eBay store and endeavor to offer excellent service and value for money, however sometimes we may get it wrong. Please contact us to resolve any issues before leaving negative feedback, most issues are easily resolved.
Payment
We prefer payment by PayPal please within 3 days of purchase. If we have not received funds, an unpaid item case will be automatically opened by eBay on our behalf.
Returns
Unless otherwise stated, we offer a 14 day return period. Please check your item within 14 days notifying us of any problems. Returns after 14 days will not be accepted. M ake sure you think about your purchase before you open the factory seal. Opened items won't be accepted for return.
Invoice
We are a UK seller and eBay invoice will be available with each purchase upon request. Advertised price is what you will pay - no hidden taxes or fess. Buyers from aboard will see prices including GSP (Global Shipping Programme) fess.
Postage Items
We offer Yodel courier on smaller items and UPS for the remainder. For purchases abo ve £300 we will aim for next working day delivery (this can't be guaranteed due to out of our hands situations ). Signature upon delivery is required in both cases. For exact postage options, please contact us.
Collection Items
We do not offer collection service , however we can arrange it if needed.
Warranty & Guarantee
We do not sell used / opened / factory refurbished / seller refurbished / out of date / damaged items. All our items are genuine not fakes and ALWAYS sold in original factory condition.
Stock items (advertised as new) are covered by the manufacturers guarantee.
Finally
We really appreciate your custom and do not hesitate to contact us if you have any questions.