Brand New Modern Bedroom 3 Sliding Door Mirror Wardrobe ARTI 2 250cm White Matt

PRODUCT SHIPPING

Thank you for purchasing from us. We are pleased you have chosen Arthauss for your furniture purchase and we will do our best to meet your service expectations. Please read the following information carefully.

Delivering our products is just as important to us, if not more important, than sourcing the products themselves. Delivering a damaged item doesn't make us look good! This is the reason why we deliver goods by our own vans and employ own drivers who are very friendly and helpful.

PLEASE BE AWARE:  We start very early in the morning. Goods are delivered 7 days per week between 6.00am and 8.00pm. We are unable to give a specific time slot during the day but we will notify you if you are one of the first points of drop. Once you agree to accept the delivery and for any reason you are not present at delivery address, we reserve the right to apply re-delivery charge of £40.00.

It is buyer's responsibility to make easy access for a delivery i.e. leave appropriate instructions if the property is gated and has concierge. Our delivery is to the GROUND FLOOR ONLY, goods are not carried upstairs, unless there is a suitable and accessible lift and items will fit inside it. You can book additional service if you wish to have it delivered to your property in case you live on 1st  floor and above (multi-storey building). This is a subject of £20 charge (1 st  and 2 nd  floor) or £40 (3 rd  and 4 th  floor). We are unable to deliver to a specific room within a house.

Our delivery crew is unaccompanied and is unable to move or take away any of buyer’s personal belongings to arrange space. Please be advised that our delivery team MUST wear protective shoes at all the time within your premises. On wet rainy days, it is advisable to have an old bath towel/mat made available for our staff to wipe their shoes upon before entering your premises.

The customer will be ALWAYS notified minimum 2 days prior to the delivery. The driver will also call on the number you provided minimum half an hour prior to arrival as a reminder to ensure that somebody is available in the property.

If a package or a piece of furniture is damaged, please contact us and you will get a replacement as soon as possible. This right is not extinguished, if you have erected the furniture.  In the unlikely event of damaged, faulty or incorrect goods we will rectify the error by sending replacement goods or parts.

We do not take responsibility for incorrectly assembled items or any damages occurred during the assembly process.

We offer a free delivery to most UK destinations. 

Please Be Aware: Mainland UK Delivery Only. Delivery to AB, DD, IV, HS, KW, PA, PH, PL, TR is Unavailable.

 PAYMENTS

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss , we strive to provide a truly excellent choice of furniture for every budget and every taste. We're here to offer you an inspiring and imaginative range of high quality furniture. We want you to show a real expression of your style and individuality throughout the way you decorate your home.

1. Via Paypal

2. Payment by Debit or Credit Card: Visa, Mastercard, Maestro, Visa Electron and Delta card.

We do not accept cash on delivery.

Following cancellation of your order any monies paid will be refunded by the method you used to pay us and usually within 3 days from the day after you inform us of your decision.

RETURNS

Distance Selling Regulations only apply to your order if the goods have not been custom made to your specification or if you have not examined the product in our showroom. If the Distance Selling Regulations do apply you can cancel your furniture by notifying us in writing, before delivery or within 30 days beginning with the day after the date of delivery.

Should you wish to return the goods it is your responsibility to take good care of the furniture. You are the owner of the furniture once it has been delivered to you and you are liable for any loss or damage.

Goods must be returned in original packaging and it is buyer responsibility to return the items to our central warehouse in a good condition.

We are unable to offer collection service.

Failure to take reasonable care may result in a claim against you. To minimise the risk of any such claim we ask that you return the goods in appropriate packaging such as to prevent damage in transit.

Refund will be issued once the goods has been inspected for any damages and missing pieces. 

Please remember: ITEMS PARTIALLY OR FULLY ASSEMBLED CANNOT BE RETURNED FOR A FULL REFUND.