Seller: trev260764 (5,759) 100%, Location: Sherburn In Elmet, Ships to: GB, Item: 233311323106 Polite note: please read the listing thoroughly before asking questions as most questions we receive are answered here. This is a fixed-price listing, and the service covers all electrical faults (not cosmetic, but please contact us if you require any help in this department) on all models of ghd*. The cost covers Royal Mail 1st Class Sighed For return postage also (others only send 2nd Class unsigned), and 99% of the ghd irons received are back in the post the same day, next day at the outside! The service doesn't extend to fake / counterfeit irons as these do not use components compatible with ghd (please see note on fakes at the bottom of the listing). You will often see competitor listings who state that they are "specialists in ghd", yet are unable to repair components on the PCB - and want to charge you extra!! This is shocking, we replace the components, or the complete PCB if this is quicker included in the price of this listing. To purchase, simply 'Buy It Now', then send them in in a 'jiffy' bag (recorded post for security), remembering to ensue the ceramic-plates are protected from the mains-plug. We will attend to them and return them to you by 1st class recorded post (or Special Delivery if you opt for that). Please do not send them in their box, or include pouches / heat-mats etc. A padded envelope is fine - and cheaper! Remember to include your name, phone contact number, eBay user-name and full return address with your irons when sending, and include a note of the problems you are experiencing with them. Please send them to the address below: ghd & CLOUD NINE repair, 15 Rochester RowSherburn In ElmetNorth YorkshireLS25 6FZBroken and cracked arms can arise with ghd straighteners, these are not covered by this listing, but can still be attended with a surcharge of £12.50 per arm, this will be invoiced separately. Many arms are kept in stock, but due to the many variants manufactured by ghd a replacement may need to be ordered, so this will inevitably mean a slight delay. If you require any advice here please contact us beforehand. *Except 6.0 'Eclipse' and 'Platinum' models, unless you simply need the mains-cable replacing on Eclipse.This service includes a 3 month-warranty to work attended, return to base is at the customers' expense, return to customer is at ours. To avoid any delays please send using Royal Mail - couriers can deliver at random times meaning we may not be able to receive. *Please be aware that there are a large number of fake / counterfeit GHDs on the market. These tend to be replicas of model 3.1, 4.0, 4.1, 4.2 and 4.3 and 5.0 models - mostly the limited edition coloured ones, but black also. To an untrained eye it is difficult to tell the genuine ones from the replicas, and the presence of a hologram, or being originally purchased from a salon, unfortunately does not guarantee them being authentic! Note that it is almost impossible to repair these so please do not send them. There will be a return cost levied if you want them returning. Genuine ghd have a 'flat' style cable fitted (not 'round'), and the hinge screws should have a large 'phillips' screw at both sides, prise off the GHD hinge-cap to have a look first, both these variances can point towards fake units.