We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.
All of our products are dispatched the same day if orders are placed before 11am through Monday to Friday otherwise it will be dispatched next working day. The estimate delivery dates are based on the average delivery time, however this isn't guaranteed.
Courier - Free
From dispatch, it usually takes 2 to 3 working days for delivery. Your parcel will be delivered via myHermes or Royal Mail, if you not available to receive your order a card will be left for you regarding attempted delivery or left with neighbour.
DPD Next Day - £5.95
From dispatch, it usually takes 1 working day for delivery. Please note for this service the order must be place by 11am to ensure next day delivery through Monday to Thursday. Orders placed on friday before 11am will be delivered on the Monday. Any order place after this will be dispatched next working day.
If you not completely satisfied with your item, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please note we will not accept a return for an exchange or refund, if any item has been used or is not returned in the exact same condition it left us. Returning goods you must contact Customer Services to obtain RMA (Return Merchandise Authorisation) code which must be quoted when returning the goods. When returning the order please return the items with the original packaging and include:
Photographic evidence may be required to support a claim involving incorrect, faulty or damaged items. All return products will be refunded or exchange providing they have not be used or damaged within 2 working day of receiving the item. Any good returned more than 3 months after purchase date, whether faulty or not, will not be refunded or replaced and the return item(s) will be disposed of. For Health and Safety reason we cannot accept any cosmetics and skincare products for refund or exchange.
Our Customer service team are available from
Monday to Friday: 8:00 to 16:00
Bank Holidays: Closed
Just before you contact us, please check our FAQs to see if our online help system has the information you need. If you send us an email we will endeavour to answer all emails within 1 working day.
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4.1 7323 27916 perfumeplusdirect 15-05-2018 07:39:32 15-05-2018 07:39:32