I can be contacted at any time through eBay messages if you have any questions, comments or product requests (although most of my items are already on eBay). I will respond to you within 24 hours and do my best to help you out! I also encourage you to contact me with any questions or concerns! I'd like to be sure you are completely satisfied with your purchase.
Please also contact me if there any problems before providing feedback. I am only human, and I will occasionally make mistakes. I hope you will allow me to fix them before leaving any negative/neutral feedback.
Payment | As nearly all of my auctions are 'Buy It Now', immediate payment is required. However, if your purchase is as a result of an promotional offer you have received, then you do have several days to pay although I do ask that you try and make payment within 24 hours of you accepting the offer. |
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Shipping |
For 1-2 comics (depending on size and weight), these will be sent between 2 pieces of card and in a bubble lined envelope. For those worried about this method of shipping, I use double layer corrugated card which is difficult to bend under normal circumstances. If a comic is of a higher value, or you have purchased 3 or more comics, these will be sent in in a comic mailer, or multiple mailers depending on the amount of comics bought. Shipping methods however will be based on the materials I have at the time. For orders under £20, items will sent 2nd class. For all orders over £20, these will be sent by 2nd Class Signed For. Proof of Posting will be available upon request for all comic sales. I usually post 2 to 3 times per week, but this is determined by what hours I work my regular job. |
Returns |
I am happy to accept a return for any item that was bought in error, or I have made a mistake on the listing. For items bought in error, you will be responsible for return postage, for errors in the listing I will pay postage. Please let me know as soon as you have received the item and checked it thoroughly, and I will of course accept returns for those items damaged by Royal Mail in transit (photos of the damage will be required). There may be other options than returning an item, so please feel free to message. |
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