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Shipping DetailsAll of our products are sent via the Royal Mail or courier.
We despatch all our items within 24hrs of payment, Monday to Friday. Usually items that are paid for by 12:00pm are sent the same day.
We are able to offer optional guaranteed next day delivery if the item is ordered by 12.00pm, (at an extra cost). Depending how busy we are we may be able to dispatch after this time. Please do not choose next day delivery after 12.00pm as we may not be able to offer this service. It is best to call us on 01525 375432 to check availability.
(Please refer to the additional information section for areas that are not covered by the free p&p)
Payment DetailsWe only accept the following methods of payment:
Please take note of the following:
Our support line is open from 9.00am – 16.00pm Mon – Fri.
We do not answer calls or messages at the weekend.
Want to Buy more than 1?Combining Postage - If you're interested in purchasing more than one of these items, or want to combine this purchase with any others that you've made, we're happy to combine shipping on all sugarcraft items. Please don't complete the check out until you have finished shopping. At this point send us an email and we will send a combined invoice for the items, reducing the postal cost of the entire order.
Best Before Dates - All consumables will be sold within the best before date stated on the packaging. As stock is sold and replenished very frequently it is extremely difficult to keep our listings updated. If you need to know a best before date please email our support team to make an enquiry.
Something We Haven't Got? - We have access to PMEs' & Culpitt's full catalogue of products, so if there's something you've seen that isn't available send us an email.
Our Address DetailsLinzi Marie Cake Supplies & Confectionary 6 North Street Leighton Buzzard Bedfordshire LU7 1EN (01525) 375432
Our Returns PolicyPlease contact us prior to making any returns. We do not accept returns on perishable (i.e. food items), tailor made or personalised goods.
You have 14 working days, after the date of receipt, contact us and to return the item. All items must be returned with reasonable care in their original packaging, in an 'as new condition' to the address above. Please include a copy of your invoice or a document stating your name, full address and post code, order number and reason for return.
On receipt and inspection of the item/s we will then issue a refund where applicable. You, the buyer, are responsible for covering all return postage costs and we, the seller, do not refund original postage costs for unwanted / incorrectly ordered items.