Engraving Information
Engraving can be done on the front and rear on plain tags and rear only on decorative tags, engraving will be centred and easy to read.
Recommended engraving is 4 Lines Of 16 Characters per line - Name, Phone Number, and shortened Address (House Number, Road and Postcode) is recommended, but the choice is yours. If you go over the recommended count then the text becomes smaller and harder to read.
Please remember to tell us your engraving instructions - this can be done on eBay when placing an order (leaving note for the seller) or through eBay messaging centre.
Most importantly Please remember to double check your spelling and phone numbers before submitting them to us. |
We copy and paste engraving information to the machine as much as possible, so please only type your engraving information how you would like it to be engraved.
If you notice an erron after you have submitted your engraving information, please contact us straight away via email to correct this before it is to late.
Once engraved mistakes cannot be corrected.
We use the very latest computerized engraving machine which Guarantees perfect clear engraving every time.
Delivery information
Pet Tags are sent Via 2nd Class Royal Mail Post (Unless You have selected and paid for another Service)
Please allow up to 7 days Max after the item has been dispatched for it to arrive. If it hasn't arrived by then get in touch with us straight away.
If you need next day delivery on your item, Please Check Out Our Variety Of Postage Options.
Returns Policy
We Do Not Accept returns on personalised items that are misspelled, UNLESS the fault is ours, in which case we will do a replacement straight away after the item is returned to us.
If your item is damaged or faulty please contact us to return the item for a replacement.
Please contact us BEFORE returning any items. |
We accept all the standard payment options offered at eBay checkout. To provide a safe experience, eBay only allows payment methods that offer strong protection for buyers and sellers.
We always strive to guarantee that your package arrives as quickly as possible. Please keep in mind that some conditions, such as weather, excessive postal traffic, and shipping company performance, are beyond our control.
Domestic purchases are normally shipped same business day of receipt of payment (excluding holidays). We will offer you with a tracking number so that you can make an informed decision.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Buyer pays return posting unless the item was not as described or faulty
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund.
If you have any questions at all please feel free to message us via Ebay. Contact Us
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