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If you feel that we did not meet your expectations, please contact us before opening a case or leaving us a negative feedback. We are always happy to help. We normally reply within 30 minutes during our working hours which are Monday to Saturday 9AM to 5.30PM UK London time. Don't forget to have a look on the other great items that are currently on sale. Thank you for browsing and Happy Shopping.
We try our best to keep the delivery charges as low as possible. When comparing prices we urge you to compare the " Total Delivered Price " This is to include the "Item cost + Delivery Cost" Plus compare our service and quality with others also. And the after sales services as well. Normally If you have purchased an item before 4:30 PM Monday to Friday it will be Posted on the Same Day and you should get it on the next working day. The cut off time can be as late as 4:30 PM on some days, (depending on the last pick up by Royal Mail).If you have purchased on Friday before 4:30 PM in the evening it will be Posted on the same day and it should arrive on Monday.If you have ordered after 4:30 PM on Friday, Saturday or Sunday, it will be Posted on Monday. After receiving the item if it's faulty or customer is unhappy with the purchase, So the customer will have to return back the item on his/her OWN COST whether for a refund or replacement. Combine Shipping Charges: Simply add up all your items by clicking on buy it now button and then the total shipping charges will be displayed and you can make one payment for it. We do not offer cross shipping discount but you will still find out total prices very competitive. We will exchange / Replace item that is returned to us (At your own cost) . In case we can not Replace it due to unavoidable reasons, we will issue a refund. World Wide Shipping: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Italy, Slovenia, Spain, Iceland, Ireland, Luxembourg, Malta, Netherlands, Norway,Portugal, Poland If your country is not in this list, please contact us before buy it as we may not be able to post the item to you.
All purchases will go through eBay secured checkout to ensure that your order is processed without any delays. After you have made your purchase you can either click on 'pay now' or follow the instructions in an automated email that you will receive shortly after your purchase. During the checkout,you can make an immediate payment by PayPal or select an alternative method of payment, and receive the necessary payment details. We DO NOT accept payments by cheque. We can take payment by credit or debit card but not by American Express due to their high handling charges. Please Note: If you have already marked payment as sent then you MUST mark as payment not sent otherwise the PAY NOW button will not be available
30 Days Money back Guarantee, no question asked. 30 days money back Guarantee SUBJECT to that you do not open the Product's seal or Use the item. You would have to post the item back to us on your own cost in the same condition that it was posted to you. Once we do receive the item we will refund you the amount you paid for the item
WE CANNOT BE HELD RESPONSIBLE FOR THE TIME IT TAKES ROYAL MAIL TO DELIVER YOUR ITEM/S. WE HAVE NO CONTROL ON HOW LONG IT TAKES FOR IT TO BE DELIVERED. But see our FEED BACK and you will find that 99.99% customers get the item NEXT DAY.WHEN YOUR ITEM DOES NOT ARRIVE PLEASE BE AWARE THAT WE AND ROYAL MAIL HAVE A POLICY WHICH STATES "Please wait 10 working days (from the due date of delivery) before contacting us as we would not consider any item as lost until 10 working days have elapsed. We allow the 10 working days for items to be returned to us if there are any delivery problems. " Although Royalmail ask for 15 days, but we accept 10 days, please go to the following website where this will be explainedby Royal Mail [link removed by eBay] WE HAVE TO ABIDE BY THIS POLICY AND HOPE THAT YOU UNDERSTAND THAT THINGS DO GO MISSING IN TRANSIT AND WE CANNOT BE HELD RESPONSIBLE. We try and ship everything out to you as soon as possible and as soon as payment has been cleared. Normally if you have purchased an item before 4:30 PM Monday to Friday it will be Post that day and you should get it the next working day. The cut off time can be as late as 4:30 PM on some days, (depending on the last pick up by Royal Mail) If you have purchased on a Saturday before 11AM it will be Post that day and should arrive on Monday. If you have purchased on a Sunday, it will be Post on Monday.