for the EU and REST OF WORLD we are using a tracked service where possible for value to weight
if you are only purchasing one small item it would not be advisable to send it tracked as it too expensive .
although it would be of interest for you to order several small items for a the tracked service to apply and we would also be able to give discount when available.
IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO ASK
1) We offer a 14 day money back guarantee on goods that are unused or no longer required. 2) Faulty items on receipt and incorrect items received please notify within 7 days to allow us to resolve any issues you have via our ebay message's service, please do not leave negative feedback without contacting us first with any problems. 3) All returns should be made to BOBBIES UNIT A2 LANGHAM ST INDUSTRIAL ESTATE TETLOW WAY LIVERPOOL L4 4QS 4) we are open for business monday to friday 9am - 4pm we do not work on weekends therefore any orders placed will be dispatched on the next working day available
Postage and Packaging
ü POSTAGE DISCOUNTS AVAILABLE ON MULTIPLE ITEMS!!
ü We put our trust in Royal Mail to deliver swiftly using 1st Class Service
ü Estimated delivery using Royal Mail is UK 2-3 days ...... EU 7-20 days ..... ROW 10-25 days .....
ü If you have not received your parcel within 7 days, please check out your local sorting office as parcels have been returned to us because they had not been collected as sometimes Royal Mail do not leave cards
Dispatch Time
ü We operate a dispatch policy to ensure your parcel will be processed within 24 hours (excluding weekends)
ü You will receive an email to confirm when your item has been posted.
ü Items are dispatched only after payment is received.
Contact Us
We pride ourselves on our customer services, if you have any questions, or problems please do not hesitate to contact us
Email: Via eBay Messages
Our business hours: Monday to Friday 9am-5pm (Excluding Bank Holidays)