Shipping and Handling
All orders made before 1pm Monday – Friday will be dispatched the same day. For small items and parcels under 1kg we use Royal Mail 1st Class – the delivery time is usually 1-2 working days however in some cases it can be slightly longer. For larger items and parcels over 1kg we use Interlink Express Next Day Tracked service which is delivered next day 99% of the time. If you contact us on the morning of your expected delivery we will also be able to find out your one hour delivery window. Please note that there is no weekend delivery, so orders made on a Friday before 1pm won’t be delivered until Monday and orders made on Fridays after 1pm won’t be dispatched until the following Monday. Please note that we refund return postage costs at our discretion only. PAYMENTReturns
The quickest way to get an item returned is by contacting us directly on 0121 647 6981. All our items are covered under a 14 day money back guarantee. Please contact us within 48 hours of receiving your item if there are any damages we are more than happy to get a replacement to you within 1 working day and collect the faulty/damaged item on re-delivery. Please note that we refund return postage costs at our discretion only.